Friday, January 23, 2009

Love the YMCA? Love Technology? work here, please

For the last few months we have been on the lookout to hire a project manager here at the Chicago YMCA that would focus on Applications.  I need a partner in crime, yes, you would get to work with me (not sure if that is a plus or not).

We are being very diligent to find "that right person". We are looking to make a large cultural shift within our organization to an understanding of how to improve business processes and some very large software changes that will require a very strong leader.  The technology has a role in all of this, but is not the focus.  We want to change the way people work.  One of biggest challenges within our department is that we are a small team (arent most nonprofit IT groups) and need a person that can own this and be a real champion.

Here is the job overview.

Since 1858, the YMCA of Metropolitan Chicago has contributed to the lives of girls, boys, women and men of all ages, races, religions and economic backgrounds. 

Whether teaching children to swim, rescuing young men from gangs, training adults for the workforce, providing expectant mothers with prenatal care or serving transients with housing and supportive care, YMCAs collaborate with public service providers, government agencies, churches and neighborhood associations to improve life quality and encourage individual achievement. 

The YMCA is equipped to serve a range of complex, contemporary family needs through our 21 fitness centers, 4 year-round resident camps, 7 human service centers, 5 Single Room housing residences, 4 Senior Housing centers, and 1 Supportive Housing for young adult males. The YMCA of Metropolitan Chicago is also one of the largest providers of licensed child care in the mid-west. For 150 years, the YMCA has been serving the diverse needs of each community through programs ranging from child care, affordable housing, street intervention, sports and fitness, and various programs for children, teens, adults and seniors. Through these sites and more, the YMCA touches and strengthens the lives of hundreds of thousands of people each year.

Job Description

Principal Accountabilities: Dedicate yourself to the department’s vision to be the premier provider of trusted, innovative, and sustainable technology services and solutions which contribute to the building of the spirit, mind, and body of the communities and employees we serve. Posses the ability to work on multiple projects simultaneously, independently, resolve project issues, meet deadlines and escalate issues to senior management. Lead initiatives to improve business processes with and without the use of new technology. Lead and effectively complete business process improvement initiatives. Assist in the education of departments in the BPI methodology and encourage participation in the process. Identify opportunities for making business processes more efficient and for improving internal and external customer service. Analyze the costs and benefits associated with business process improvement initiatives. Lead initiatives dedicated to the introduction of new technology that promotes an innovative and expansive web presence; increases the use of state-of-the-art enterprise applications, and eliminates inefficient, redundant, and costly business processes. Develop and execute plans for making improvements to technology. Identify system requirements by working with peers and stakeholders. Evaluate software products and make purchasing recommendations. Manage the application procurement process from Request for Proposal development through contract negotiations. Continually manage project expectations. Build relationships and communicate effectively with customers, clients, employees, campers, and external vendors and consultants. Stay abreast of current and emerging packaged applications and be an information resource for employees, customers, clients, and campers. Function as liaison between end user departments and the Information Technology Department when implementing new technology. Manage vendor relationships during and after application implementations. Monitor progress and quantify the benefits of each technological improvement. Assist with the development of training plans as part of process changes or new technology rollouts and any other duties as assigned.

Experience: Must have a Bachelors Degree in Information Technology, Project Management or related field. PMP Certification a plus. Must have 5 plus years experience with in Information Technology Project Management and 3 to 4 years of prior supervisory experience.

Direct, proven, and relevant experience with leading, scoping, planning, tracking and executing large-scale, multi-tiered, and cross-departmental technology and business process improvement projects. Direct, proven, and relevant experience with managing project teams in an organization the size and scale of the YMCA of Metropolitan Chicago. Direct, proven, and relevant experience with completing major enterprise-wide projects on time and within budget. Superb communication skills – significant business writing and presenting experience is mandatory. High degree of comfort and experience with the Microsoft Office suite. Must be self-motivated, dependable, creative, detail-oriented, and a self-starter.

We are proud to be an EEO/AA employer M/F/D/V. Employment is subject to a background check. 

Apply here:

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