However, this conversation has always focused on the features of the software. This article from the NTEN:Change magazine has really got me thinking about it from a different perspective, a constituent data perspective.
Data is all the rage again now that APIs are common, visual dashboards run amuck, information rules and everyone needs more numbers to build those cool infographics that we all love (to hate) (but can't stop looking at).
Anyway, here is the thought:
You think through the different types of constituents you will track and interact with, how you will need to use the data and how interrelated they are. Here is an image that they use to help describe this.
But dont take my word for it, Go read the article from NTEN and then be sure to subscribe to NTEN:Change, the visuals are striking, but I look at it for the articles. They are always fantastic. And if you are looking for a way to convince your CEO or executive staff about the value of tech, subscribe to NTEN:Change for them. They will wonder where the emails come from but they will thank you for the wonderful information.